Google Reviews
Julie Beasley
19:37 17 Feb 20
Jackie and her staff are AMAZING! I was a nervous dog mom who was boarding for the very first time and they were understanding, patient and so sweet. The personal attention and care was so comforting. Being able to have our baby bathed and nails trimmed done before pick up was a super convenient plus. Will DEFINITELY trust them with my fur baby when needed in the future!
michael cain
22:31 03 Jan 20
We took our dog and bird here for a weekend and they were great. My dog usually hesitates when we go to the kennel but he walked right in. The facility was clean and smelled good. They took great care of both our pets. Would definitely recommend and will use them in the future.
Lyle Sutton
22:16 01 Oct 19
They took great care of our dog. The owner is easy to talk with about what your dog needs. Our dog was rested and relaxed when we picked her up from Debendale, which shows the quality of the care she received there. Will definitely use Debendale again.
Francene DeShields
12:15 06 Sep 19
When ever you use a new place you wonder if u made the right decision. This choice was the best I made for my pet.My pet was housed here from August 24 to sept1. This was his first visit with Jackie. I’m so happy with the excellent care my pet received. Generally when I pic him up from a kennel, (I am very careful about choosing a place), it takes a few days before he’s back to my pet. It takes him time to start eating and drinking, he’s not as playful. He just seems sluggish. Over the years I came to accept this. This time he was the same lovable and playful pet. Jackie made sure he received his meds as well. I will use Jackie again. P.s.I forgot to mention what I liked most? The family atmosphere projected by the surroundings. This may not be a family business but it appears that way. The staff is excellent. My pet formed a bond with them. I like that it doesn’t house so many pets that they really don’t have time to get to know the animals. As u can tell I just loved this place.Thanks Jackie
Ryann Hollman
15:02 19 Mar 19
Our geriatric dog was so well taken care of by Jackie and her staff. It’s so reassuring to be able to talk directly to the person caring for our pet. We were able to get a full personal report and we were even sent pictures of our girl enjoying herself! Our dog was not exhausted when returning home which indicates to me that she was not stressed out during her visit. We already booked another stay for next month! Highly recommend.
Missy Reds
03:41 29 Jan 19
We have used this boarding facility many times for our 3 dogs over the last few years. They are always just as happy when they leave as when they got there and have never seemed traumatized by being left. I love the first day they get back because they are so tired from all the excitement. I would highly recommend this place. They were so kind to us last March when we didn’t have power and had to leave the dogs and stay in a hotel.
Sarah O'Shea
00:07 26 Jan 19
Jackie is a wonderful caregiver! We are so happy to watch our big boy whenever we go away. Just recently while we were abroad she contacted us about a fast growing ailment with out 60lb pitty mix. She said she would keep an eye on it. The next day she was more concerned. We would not be back in town until Saturday and our vet would not be able to examine him until Sunday. She called to schedule an appointment for us for Sunday, when the office told her she could bring him in the same afternoon. She contacted us and said she would bring him to the vet that afternoon because it was the best thing for our beloved pet. She did not even charge us for this extra care and service. We cannot praise Jackie enough. We know she loves our pets as if they were her own. We would recommend Debendale to anyone worried about leaving their furry family member when going out of town.
Raul Vega
00:51 13 Dec 17
This is the best doggy hotel that you will find in Maryland. I did research for three weeks and for sure this is your best choice. The staff members are so friendly, and they will treat your furry children like their own. A++++Jackie and her staff will make sure that the dogs in their create have blankets, water, and they are always comfortable. During an extended stay Jackie went above and beyond by taking one of my dogs to the vet since she got a small scratch in her eye done by her brother while playing. THANK YOU!!
Melanie Provenza
22:09 25 Nov 17
A great place for your fur-babies. Miss Jackie treats each one like her own. Our Bitsy loves staying here and we don't have to worry about her. We know she is well cared for.
Tasha Krause
19:47 05 Jun 17
Jackie, her Kennel Manager, and her sister and even a little helper or two are ALWAYS on site to make sure every animal is taken very special care of. I happen to have 2 very high maintenance special needs dogs, and I was extremely nervous. From the minute I walked in I knew they were in great hands. Jackie mixes professionalism with her pure love of dogs so graciously that you can't help to feel comfortable. The kennel itself, while not the most FANCY that you may see, is immaculately clean. The dogs have plenty of space, and yet they are never "lonely" The staff makes sure the pets get comfy blankets, fresh water, treats and plenty of kisses, cuddles and pats on the head. My only complaint? When I dropped the dogs off... While walking thru the kennel Jackie MUST say hi to all her charges! No one ever gets left out! If you are looking for a fancy kennel where your dog sits in a sterile room all day with maybe a TV, then this is NOT the place for you. If you want your dog to go to a REAL kennel, with plenty of other dogs to socialize with, a private STAFF OF THIER OWN, and all the fun comforts of doggie camp? THIS IS THE PLACE FOR YOU! I will add... while the kennel is CURRENTLY not the fanciest one you will see, Jackie is a brand new owner and is constantly making upgrades!! Its quite possible she is going to turn it into the Taj Mahal of dog kennels!! The waiting room has chandelier lighting...
meesuu leal
18:53 26 Oct 16
This was the first time I had to place my dog in a kennel. I visited other kennels in the area and felt Debendale was the perfect place for Tiny. I loved the idea that someone was always on the premises and the kennels were very clean. During my vacation I was given updates and pictures of how Tiny was doing during her stay. I would recommend Debendale to friends and family.
Lisa Brengle
13:41 21 Jun 16
I brought my pups Isabel and Archer for a stay at Debendale 2 weeks ago. Everyone at the facility were very helpful and made me feel calmer about leaving my babies (it was my first time). They had a great stay and the owner updated me whenever I called and even sent me pictures! Thanks Debendale Kennel we will definitely be back .
